ITDealer TOPS

Implement an e-procurement solution

TOPS (Total Online Procurement System) is a self-help extranet, which will allow you to reduce your Order-to-Cash costs.

TOPS will streamline your Order-to-Cash process from taking customer's sales orders via different sales channels, such as email, sales person or fax. It will also streamline the process of fulfilling the order, shipping, logistics and then generating an invoice and collecting payment for that invoice and posting the receipt.

For your customers, TOPS will also enable them to search for your products online, see their prices, order the products, track their orders to delivery, controlling the complete process saving both you and them money and time.

TOPS e-procurement system removes many steps from the manual procurement process and instead of customers having to wait for you to get back to them with a quotation, they can do it instantly and they will be in control of the whole process.

Your company will benefit internally due to requests going straight into your ordering system:

• Customers will have access 24 hours a day.
• Customers control and track their own orders.
• You save time and money on your own internal procedures.
• Your staff can concentrate on the high-value bespoke systems, rather than repeat orders.